All of our diamond jewelry is manufactured using the highest quality materials and is inspected prior to shipment. Once you receive your item you can have it professionally cleaned and inspected locally. Most jewelry stores perform these inspection services for free, including steam cleaning your ring and checking the prongs for tightness, regardless of where you made your original purchase. You can also clean jewelry yourself using jewelry cleaner or a toothbrush and warm soapy water.
We stand behind everything we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. In the event that there is ever a problem with your jewelry, it can be mailed back to our offices for inspection. If the problem is deemed to be from a structural defect, we will repair or replace the item at no charge to you. If the damage is caused by normal wear-and-tear, then our offices will repair your jewelry at cost. You may also return your jewelry to our offices for free prong tightening, repolishing, rhodium plating and cleaning for the life of your fine jewelry.